In early October of 2016, We (Andy & Lori Severein), had the privilege of buying the former Blank's Service Center in Gap, PA. After making some changes to the property and preparing for a fresh start, we officially launched our very own business in December of 2016. The process that preceded the opening of the shop was one that required much time and energy, but we are so grateful for the support and encouragement our community has offered us as we've taken on this new responsibility. We look forward to serving you in the years ahead!
Here at Andrews Auto, our prayer is that you always feel genuinely valued and cared for as a customer. We never want you to leave an experience with us feeling like a burden, insignificant, or unheard. We openly commit to honoring the Lord in our work with honesty and integrity, and strive to assist you in a timely fashion. Our desire is that we are able to be much more than just another auto repair shop to you. As a seemingly small way for us to connect with you and keep you comfortable, we've specifically designed our lobby area to promote a relaxed atmosphere for our customers. The complementary coffee and goodies are there to keep you feeling at home. (Hot chocolate and tea, for all the non-coffee drinkers.) If there is ever an area of lack in our business that you feel needs addressing, we want to hear you out! As we grow, we never want to forget the importance of establishing honest and open relationship with our customers. We hope to never disregard the vitality of learning from our mistakes. For those of you who haven't already done so, please consider leaving a review on our Facebook or Google business page based on your experience(s)! Thank you to those who already have. We've noticed and considered every one!
- Car/Truck Service
- A/C Service
- Oil Changes
- Brake Checks
- Tire Change
- Battery Change
- Roadside Assistance
- Emergency Towing
Looking for a service that isn't listed above? Call our office or visit our location in Gap, Pennsylvania. We would be happy to point you in the right direction.
SERVING LANCASTER & CHESTER COUNTY
2 of our 4 mechanics (and 1 part-time worker) are on call 24/7 to run our tow trucks to and from local accidents. We not only offer emergency services; we also offer roadside assistance in the event of a lockout, battery trouble, etc.
MEET THE TEAM
Our team consists of 5 experienced automotive technicians specializing in auto repairs and servicing, 3 office managers, and 1 part-time tow truck driver/handy-man.
(Not pictured: Our off-site media manager)
THE GARAGE GUYS
Owner/Manager/Tow Truck Driver/Mechanic
Mechanic/Tow Truck Driver
THE OFFICE TEAM
Handyman/Tow Truck Driver
• "Will my vehicle pass inspection with the air bag light on?"
Yes, at this point air bags don't need to function to pass safety inspection
• "Will my vehicle pass safety inspection if my ABS light is on?"
Yes, there is a second indicator light that will come on when the emergency brake is applied and/or when your brake fluid is getting low.
• "May my vehicle be inspected before the month it expires?"
Yes, we can perform a safety inspection and apply a new sticker any time with the new sticker valid for 12 months from the date of inspection. We are able to inspect your vehicle up to 2 months prior to the expiration date.
• "Can I get my safety inspection done before my emissions inspection?"
If the emissions inspection expires within 3 months of the time the safety inspection is done the emissions inspection needs to be done before a safety inspection sticker can be applied.
• "How low can the tread on my tires be worn before they fail inspection?"
State regulation allows tires to be worn down to 2/32 of an inch tread or to wear bars. 1/16 of an inch is close to the thickness of a penny. Tires worn this low are much more susceptible to hydroplaning or slipping on wet roads.
• "What makes a wiper blade fail inspection?"
The rubber part of a wiper blade shouldn't be cracked or torn. Also, if it fails to clear the windshield, it will most definitely fail.
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All of the staff has such a great attitude toward the customers. Any questions that you have are patiently answered in terms that even I can understand. Their rates are more than reasonable and the service is truly head and shoulders above the rest. Andy helped me in a pinch and though I have had a mechanic for several years, he may just have won my business! Another thing worth mentioning is the friendly waiting room staff and welcoming environment. Its inviting, comfortable, and they have killer coffee!
I have used Andrews Auto to fix both my Audi TT, and my wife's Chevy Cavalier on a few different occasions. They have the best customer service, and their prices are extremely fair and competitive. I honestly have no complaints, and I trust them more than any other mechanic in the area.
Reliable work, great customer service, great prices. Taking personal vehicles there as well as work vehicles too!
Being new to the area, I needed to find a reputable repair shop whose team is knowledgeable, fair, and most importantly, functions with a high degree of integrity. My vehicle is 22 years and have needed to address 3 separate issues with it in the last 6 months. The staff has always been able to get my vehicle in in a timely fashion. Every single person with whom I have dealt has been wonderful, and they have always resolved the problem to my complete satisfaction. I am never over-charged for the work completed. It's a great shop made of great people. I am so glad I found them and highly recommend Andrews Auto.
The best garage and service people by far in the area. The staff are very helpful and professional and extremely nice. Unlike most places they have always called about any work that had to be done to our vehicles. Their prices are fair and they do honest work. My wife had to drop her car off to get worked on. Instead of walking back home Laurie who runs the front drove her back home. I have never experienced the type of kindness and excellent work provided by this garage by any other. I would highly recommend this garage to any body.
Great staff with fair prices. Although the wait time for an appointment was a week, they repaired a number of things on my car including a new windsheild and had it ready for pickup on the same day i dropped it off. Overall I was very impressed with Andrews and would definitely recommend them to anyone.
This place is a breath of fresh air when it comes to having your car worked on. My car's been here twice and it'll keep going back for whatever it needs. They've definitely earned my business! Jon's officially my Audi mechanic! Thanks guys!
This family-owned business in Gap won me over as loyal customer with a tried and tested formula: professional workmanship at a fair price combined with honest and friendly customer care. Andy and his team solved problems that other mechanics failed at while they wasted at lot of their time and my money. When one of my family members was involved in a serious vehicle accident on Route 30, Andrew’s Auto proved that they were in a different class than their competitors. They not only efficiently handled the removal of the disabled vehicle with one of modern tow trucks but also took care of my family member like one of their own. This is the type of service my parents say were common “in the good old days”.
These people were prompt and helped me in my rough morning when my car wouldn't start. I called them and they came out, assessed the problem, had me fixed and everything I needed in less than an hour! Great experience! This will be the company that I will go to for future auto needs.
A fine expert staff with the customer always number 1. I have never been more pleased with a mechanical facility and I have seen quite a few in my time. I am 68 years old. I would recommend Andrews to everyone.
The inspection and repair of my vehicle was done in a timely fashion. Fred kept me informed on the cost of all the repairs before any work was started. This is the first time I used Andrews and was very satisfied. Thanks.